License, support
& refunds.
Version 1.0 · September 12, 2026 · English translation
Applies to DP-003 — AI Video Content System (Vietnamese edition). 490,000 VND, one-time purchase; commercial license for one business / one brand.
1. License
You may:
- Copy and edit worksheets, prompts, script frameworks, checklists and workflows for internal use by the registered business.
- Create unlimited videos, posts, scripts and content assets for that business.
- Give employees or collaborators access when needed to work for the licensed business.
You may not:
- Resell, sublicense, share, distribute or publicly post the original DP-003 files, prompts, templates, libraries or workflows.
- Include the product in a shared repository, paid group, course, service package or other digital product for distribution to others.
- Use DP-003 as a PLR/MRR product, private-label product or resale-rights asset.
- Use one license for multiple businesses or clients.
- Copy the product structure to sell a competing toolkit with substantially equivalent core content.
Agencies and freelancers need a separate license for each client, unless an Agency package is announced later. Intellectual property in DP-003 remains with the publisher. Purchasing does not transfer ownership of the original content.
2. Support
Standard support lasts seven days from purchase. Support is provided asynchronously by message through the official support channel listed on the sales page or order confirmation email. The response target is within two business days.
Support covers access or file-delivery problems, getting started, the order of using the resources, and explanations of worksheets, prompts, libraries and workflows.
Support does not include one-to-one business or niche consulting; writing complete plans or scripts for you; video editing, publishing or operations on your behalf; unlimited content reviews; advanced troubleshooting of third-party tools; or guarantees of revenue, views, leads or orders.
The license for your purchased edition does not expire. Major upgrades, new products or future support services are not included unless explicitly stated.
3. Refund policy
Refunds are not offered for a change of mind, no longer needing the product, format preferences, subjective expectations or disappointing business results.
A full refund is available in these cases:
- A duplicate payment for the same order.
- You cannot receive or open the core resources because of a publisher-side issue that is not resolved within 48 hours of a support request.
- The delivered package is missing a core component announced at the time of purchase, and it is not supplied within three business days.
Valid requests must be submitted within seven days of payment. Once approved, your license ends and you must stop using the product and delete copies of the original resources. Refunds are processed within five business days of approval.
Refunds are not available because you have not spent time implementing the workflow; AI content needs editing; platform algorithms or third-party tools change; videos do not achieve expected views, engagement, customers or sales; or you violate the sharing, distribution or resale terms.
4. Your responsibilities
- Verify prices, specifications, evidence, claims and content before publishing.
- Use only images, videos, reviews and assets you have the right to use.
- Follow platform rules and the requirements applicable to your business.
- Do not use AI to invent evidence, customer reviews or unverified claims.
DP-003 provides content-production tools and workflows. It does not guarantee business results.
5. Delivery and recovery
Original files are downloaded from your product page after the order is verified with SePay. Keep your email and order reference to recover access when a download session expires. Session expiry does not end your license to use the purchased edition.
The official support channel has not been announced on this policy page.
